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General Office Policies
Patients are encouraged to call with any questions they have on medical problems during our office hours, 9:00 a.m. - 4:30 p.m., Monday - Friday. The clinical staff has been trained to answer many of your questions. They will also relay information to your doctor, and your call will be returned at the earliest opportunity. This may be after hours, so if you have an emergency, please tell the nurse. Also, if possible, leave a daytime and evening telephone number.
After office hours, telephone calls should be limited to those that you consider URGENT. The doctor on call is available to assist in the management of “true” after hour emergencies. We recognize that you can have an emergency situation arise, and we will do our best to respond to your problem promptly. Non-emergent after hour calls could be charged a nominal fee.
If you are extremely ill and require immediate medical evaluation after office hours, please go to the nearest emergency room. The emergency room physician will evaluate you and notify us immediately.
Do not contact us via e-mail with medical concerns or questions as this is not a secure site. Please call our office to speak to a nurse for medical questions.
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